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Privacy Policy

TUGACLØUDS is committed to protecting and respecting your privacy. This policy (together with our Terms of Use) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. We keep certain basic information when you visit our website and recognise the importance of keeping that information secure and letting you know what we will do with it.

We must advise that this policy is subject to change, so please check our website on a regular basis for any further changes.

OUR PRIVACY POLICY

Below we set out our privacy policy which will govern the way in which we process any personal information that you provide to us. Our details are shown on the contact us page. You can access our home page and browse certain areas of the site without disclosing your personal data save information collected by cookies that we may use.

Information we collect

We receive information about you from you when you use our website or fill out forms on our website, if you contact us by email or otherwise in respect of any of our products and services. Additionally, we also collect information from you when you sign up, enter a competition, promotion or survey or when you inform us of any other matter.

Your personal data may be automatically collected when you use our services, including but not limited to, your IP address, device-specific information, server logs, device event information, and geographic information. This information is anonymised and used for analytical purposes to improve our website, apps and services.

How we use your information

We use the information we collect in various ways, including to:

  • Provide, operate, and maintain our website
  • Improve, personalize, and expand our website
  • Understand and analyze how you use our webiste
  • Develop new products, services, features, and functionality
  • Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes
  • Send you emails
  • Find and prevent fraud

SECURITY

We ensure that your data is secure. With a specific end goal to anticipate unapproved access or disclosure, we have set up reasonable physical, electronic and administrative methodology to protect and secure the information we gather on the web.

ACCESS TO INFORMATION

The Act gives you the privilege to get to data held about you. Your privilege of access can be as per the rules.

COOKIE POLICY

1. What Are Cookies?
As is common practice with almost all professional websites this site uses cookies, which are tiny files that are downloaded to your computer, to improve your experience. This page describes what information they gather, how we use it and why we sometimes need to store these cookies. We will also share how you can prevent these cookies from being stored however this may downgrade or ‘break’ certain elements of the sites functionality.

2. How We Use Cookies
We use cookies for a variety of reasons detailed below. Unfortunately in most cases there are no industry standard options for disabling cookies without completely disabling the functionality and features they add to this site. It is recommended that you leave on all cookies if you are not sure whether you need them or not in case they are used to provide a service that you use.

3. Disabling Cookies
You can prevent the setting of cookies by adjusting the settings on your browser (see your browser Help for how to do this). Be aware that disabling cookies will affect the functionality of this and many other websites that you visit. Disabling cookies will usually result in also disabling certain functionality and features of the this site. Therefore it is recommended that you do not disable cookies.

4. The Cookies We Set
Account related cookies: If you create an account with us then we will use cookies for the management of the signup process and general administration. These cookies will usually be deleted when you log out however in some cases they may remain afterwards to remember your site preferences when logged out.

Login related cookies: We use cookies when you are logged in so that we can remember this fact. This prevents you from having to log in every single time you visit a new page. These cookies are typically removed or cleared when you log out to ensure that you can only access restricted features and areas when logged in.

Email newsletters related cookies: This site offers newsletter or email subscription services and cookies may be used to remember if you are already registered and whether to show certain notifications which might only be valid to subscribed/unsubscribed users.

Orders processing related cookies: This site offers e-commerce or payment facilities and some cookies are essential to ensure that your order is remembered between pages so that we can process it properly.

Forms related cookies: When you submit data to through a form such as those found on contact pages or comment forms cookies may be set to remember your user details for future correspondence.

5. Third Party Cookies
In some special cases we also use cookies provided by trusted third parties. The following section details which third party cookies you might encounter through this site.

From time to time we test new features and make subtle changes to the way that the site is delivered. When we are still testing new features these cookies may be used to ensure that you receive a consistent experience whilst on the site whilst ensuring we understand which optimisations our users appreciate the most.

We also use social media buttons and/or plugins on this site that allow you to connect with your social network in various ways. For these to work the following social media sites including; Facebook and/or Twitter, will set cookies through our site which may be used to enhance your profile on their site or contribute to the data they hold for various purposes outlined in their respective privacy policies.

6. More Information
Hopefully that has clarified things for you and as was previously mentioned if there is something that you aren’t sure whether you need or not it’s usually safer to leave cookies enabled in case it does interact with one of the features you use on our site.

CHANGES TO OUR PRIVACY POLICY

TUGACLØUDS may change this policy anytime required. Any changes we may make to our security strategy, later on, will be posted on this page and, where suitable, informed to you by email. You should check this page occasionally to guarantee that you are satisfied with these changes done.

LINKS TO OTHER WEBSITES

Our website may contain links to different websites of some interest. In any case, once you have clicked these links to leave our web page, you should take note of that we don’t have any control over that other website. In this way, we can’t be in charge of the assurance and protection of any data which you give while going to such sites and such websites are not administered by this privacy explanation. Before proceeding to that website take caution and check their privacy statements.

Children’s Information

Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity. If you think that your child provide any kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.

Get in touch with us for additionally questions, remarks and demands in regards to this privacy policy at privacy@tugaclouds.com

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